Here For You
… celebrates the common goal of raising the standards of customer service to improve the public’s perception of our profession and enhancing the value of the services we provide.
As a supplier of products or services, you improve our ability to establish good relationships within our community and help raise the bar. Your innovations add tremendous value, helping create higher standards as professionals while strengthening the importance of memorialization.
From the exceptional speakers to the President’s reception, we are looking for ways to ignite the passion within our members. The schedule will include multiple days of learning labs and an array of topics suggested by survey participants. Attendees will walk away empowered with practical ways to improve their service offerings. Be certain to mark your calendars for the Tip One On the Terrace, which provides a great networking opportunity.
The OFDA convention is one of the largest state gatherings of funeral professionals and we are working to find creative solutions to draw attendees into your booths through contests and drawings. We value your feedback and would appreciate any suggestions that would improve your convention experience.
I would like to thank you on behalf of the Convention Committee, OFDA Staff and Members for your continued support and partnership.
Michael T. Smith, CFSP, OFDA President-Elect