6:30 - 7:30 am

Rise & Shine Breakfast (Insurance Attendees Only)

Lilac Foyer

7:00 am - 12:00 pm

Morning Insurance Seminar: Understanding and Protecting Today's Ohio End-of-Life Planners  

Kevin Gaffney, Pam Ulery & Michael Kachenmeister

Lilac Room

5 CEC (Insurance CE Only)

12:00  - 12:30 pm

Power Lunch (Insurance Attendees Only)

Magnolia Room

12:30 - 5:30 pm

Afternoon Insurance Seminar (2 Sessions - Must Attend Both): 

1. Stop Losing Customers: A 3-Part Framework to Easily Grow Your Market
2. Ethics in the Workplace

1. John T. Feher

2. Kevin Gaffney, Pam Ulery & Michael Kachenmeister

Lilac Room

 5 CEC, Includes 3 Ethics (Insurance CE Only)

1:00 - 5:00 pm

Embalming Seminar - Implantable Devices and Therapies: What You May Not Know 

Sharon L. Gee-Mascarello, CFSP, MBIE & Jeffrey P. Bellefleur, B.S., M.S., M.D.

Juniper Room

4 General

7:00 am - 6:00 pm

Registration

8:00 - 9:00 am

Learning Lab: Write, trust, profit. Repeat!

Laura Dempsey, Chrissy Fichtner, Scott Serafin, CSRIC™, & Paul vonSchoeler

Juniper Room

1 Preneed

8:00 - 9:00 am

Learning Lab: Funeral Business Financing: How to Avoid Costly Mistakes

Tim Bridgers

Magnolia Room

1 General

8:00 - 9:00 am

Learning Lab: We Spent $5,000,000 on Funeral Home Ads - Here's What We Learned

Ryan Thogmartin

Lilac Room

1 Preneed

9:15 - 10:15 am

Learning Lab: If Not Now, When?—The Truth About Your Business Succession

Chris Cruger

Juniper  Room

1 General

9:15 - 10:15 am

Learning Lab: Beating Mental Bias 

Greg Logue, BS, MBA, MA

Lilac Room

1 General

10:30 - 11:15 am

Service of Remembrance

Regent Ballroom

11:15 - 11:45 am

Service of Remembrance Reception

Magnolia Room

10:45 - 11:45 am

Partners Info Session

Juniper Room

N/A

11:45 am - 12:30 pm

Mega Munch Lunch

Regent Ballroom

12:30 - 12:45 pm

Opening Ceremony

Regent Ballroom

12:45 - 1:45 pm

Keynote: The Answer is Yes. What is the Question?

Cameron Mitchell

Regent Ballroom

1 General

1:45 - 2:15 pm

Annual Meeting, Past President Introductions and Board Installation

Regent Ballroom

2:15 - 2:30 pm

Refresh & Recharge

Regent Foyer

2:30 - 3:30 pm

Keynote: Evolving Funeral Service Education

Leili McMurrough

Regent Ballroom

1 Laws & Rules

3:30 - 6:00 pm

Exhibit Hours

Easton Ballroom & Foyers

1 General

3:30 - 6:00 pm

Welcome Reception

Easton Ballroom & Foyers

3:30 - 6:00 pm

Portrait Studio

OFDA Booth

6:30 - 8:30 pm

Young Funeral Directors Social Event @ Pins Mechanical - CASUAL ATTIRE NOTED

Pins Mechanical

6:30 am - 5:30 pm

Registration

7:00 - 8:00 am

Breakfast of Heroes

Regent Foyer

8:00 - 9:00 am

Learning Lab: 7 Steps to a Winning Cremation Marketing Strategy that Actually Works!

Ashley Montroy

Juniper Room

1 General

8:00 - 9:00 am

Learning Lab: Emotional Intelligence for Funeral Directors

Melanie Carr, Ph.D.

Lilac Room

1 General

9:15 - 10:15 am

Learning Lab: How to Deliver Exceptional Customer Service & See How It Impacts Value 

Jake Johnson

Juniper Room

1 General

9:15 - 10:15 am

Learning Lab: Putting the “Extra” in Extraordinary!

Deborah Thomas-Nininger

Magnolia Room

1 General

9:15 - 10:15 am

Learning Lab: Pediatric Funeral Care

Amanda Marie Eilis King, CFSP

Lilac Room

1 Ethics

10:30 - 11:30 am

Learning Lab: Climbing the VA Tower

Donald B. Ferfolia, Jr., J.D., CFSP

Lilac Room

1 Laws & Rules

10:30 - 11:30 am

Learning Lab: Grief Therapy Dogs, A Benefit to your Client Families

Amie L. Burr & Gary M. Burr, CFSP

Juniper Room

1 General

10:30 - 11:30 am

Learning Lab: Fabulous Food For Funerals; Catering the Funeral Experience

Justin Zabor, CFSP

Magnolia Room

1 General

11:30 am - 12:15 pm

Power-Up Lunch

Regent Ballroom

11:45 am - 1:15 pm

Job Fair

Hilton Private Dining Room

11:45 am - 1:15 pm

Student Portrait Studio

Juniper Room

12:15 - 12:45 pm

National Update

Christopher P. Robinson, CFSP, Robbie L. Pape & Barbara Kemmis, CAE

Regent Ballroom

.50 General

12:45 - 1:30 pm

Awards  and Recognition Ceremony

Regent Ballroom

1:30 - 1:45 pm

Refresh & Recharge

Regent Foyer

1:15 - 2:45 pm

Mortuary Student Forum: Emerging Leaders

Deborah Thomas-Nininger

Juniper Room

1:45 - 2:45 pm

Keynote: Breathing Oxygen

Jason V. Barger

Regent Ballroom

1 General

3:00 - 5:30 pm

Exhibit Hours

Easton Ballroom & Foyers

1 General

3:00 - 5:30 pm

Portrait Studio

OFDA Booth

5:30 - 7:00 pm

President's Reception

Regent Ballroom

7:00 - 9:00 pm

Cincinnati College of Mortuary Science (CCMS) Alumni Reception - Register Here!

Courtesy of and hosted by CCMS

Franklin Room

7:00 - 12:00 pm

Registration

8:00 - 9:00 am

Learning Lab: The Right of Disposition Referee

David A. Ingram, Esq.

Juniper Room

1 Laws & Rules

8:00 - 9:00 am

Learning Lab: Aftercare: Strengthen Your Families and Your Business

Nancy Weil

Lilac Room

1 General

9:00 - 11:00 am

Brunch  for the Brave

Easton & Regent Foyers

9:15 - 10:15 am

Learning Lab: Reach More Families: How to Turn the Tide Against Direct Disposition

Tyler Anderson

Lilac Room

1 Preneed

9:15 - 10:15 am

Learning Lab: Cremation is ______: Understanding cremation motivations

Barbara Kemmis, CAE

Juniper Room

1 General

10:15 am - 12:15 pm

Exhibit Hours

Easton Ballroom & Foyers

1 General

10:15 am - 12:15 pm

Portrait Studio

OFDA Booth

11:45 - 12:45 pm

Keynote: Burning Shield - The Jason Schechterle Story

Jason Schechterle

Regent Ballroom

1 General

12:45 - 1:00 pm

Closing Remarks

Regent Ballroom