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01/30/2025

Mastering Business Reputation and Customer Feedback Management

Customer perception is vital in today’s digital world, especially in the trust-driven funeral industry. Join Judy Dollison, President of BBB of Central Ohio, for an insightful session on managing online reputation and handling customer feedback with confidence and ethics. Gain practical tools, real-world examples, and proven strategies to resolve complaints, strengthen your online presence, and turn feedback into growth opportunities. Don’t miss this chance to enhance your professional skills and build trust for long-term success!

Judy Dollison
BBB President
BBB of Central Ohio

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