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01/30/2024

Best Practices for Preneed Counselors

During this session, Tom will examine the best practices for high-producing preneed counselors. Counselors and funeral home owners will learn strategies to enhance their preneed efforts within their communities and gain insights into providing valuable education for the families they serve.

You will walk away with: 

  1. Enhanced visibility of your funeral home and its offerings in the realm of prearrangement.
  2. Strategies to elevate customer satisfaction among the families you assist.
  3. Optimization of efforts and resources for your funeral home's preneed programs.
  4. Achieving heightened preneed outcomes, enhanced customer satisfaction, and increased revenue.
  • 1 CE, Preneed Ethics

Thomas B. Holland, II, CPC
Vice President National Accounts
Atlantic Coast Life Insurance Company

Click Here for Speaker Bios

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