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Stop Losing Customers: A 3-Part Framework to Easily Grow Your Market

Take a walk with presenter John Feher through a 3-part framework you can immediately use to make sure families stick with your funeral home through preneed, the funeral service, and aftercare. Learn precisely where the biggest customer falloffs occur, how to fix them, and how to avoid the mistakes that push families to your competitors.  

  • 2 CEC Insurance Hours
  • Insurance Hours Only/Does NOT go toward Funeral Director or Embalmer Hours

John T. Feher
Senior Director of Business Development

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