Ethics transcends the binary choice of right versus wrong, evolving into a nuanced decision-making process amid competing virtues or adversities. Participants will grasp foundational ethical principles applicable to workplace dynamics, empowering them to refine leadership approaches, mitigate attrition factors, and foster retention among licensees. Dr. O’Brien will reference his recent research exploring attrition and retention factors among new funeral service licensees in Ohio, along with the ethical dimensions of prevailing organizational cultures within funeral home leadership. By the session's end, you will gain a deeper understanding of workplace ethics and its profound influence on funeral service professionals.
Dr. Tyler J. O'Brien, Ed.D., CFSP, CCSP
Funeral Director/Embalmer