Jason Troyer, PhD
JasonTroyer.com & GriefPlan
Increasingly, families fight among themselves and clash with funeral directors regarding service options, the cost of services and products, and many other topics. In this presentation, Dr. Troyer will discuss specific examples of conflict, examine the psychological roots of specific behaviors, and propose tactics for defusing and resolving the conflict. The strategies are drawn from clinical psychology and family therapy, where therapists must quickly decipher challenging family dynamics and work toward positive outcomes. You'll leave with practical strategies you can use immediately to defuse conflict in the arrangement conference.
After his presentation, you will be able to:
1 CE Hour
Generously sponsored by Carrier Mausoleums Construction