June 8, 2026
4:00PM - 5:00PM EDT

Webinar: Damage Control in the Digital Age: Crisis Management When a Funeral Becomes a Viral Headline and Clickbait

Registration Coming Soon!

Registration:

Can’t make it live? No problem! If you register but are unable to join the live webinar, you’ll automatically receive access to the on-demand version. Once the recording is available, you’ll receive an email with instructions to connect and view the program at your convenience.

Webinar Reminders:

• Each online participant must register and attend with their own unique email address
• To ensure your attendance is recorded, join the program from the unique link provided in your confirmation email
• Each participant must be on the program for a minimum of 50 minutes to be eligible for CE credit 
• If you have never used Zoom on your device, you will need to download the Zoom desktop application or the Zoom mobile app to view the webinar. Please note: Internet Explorer is no longer a supported browser. For the best experience, we recommend using Google Chrome, Mozilla Firefox, or Safari.
• If you have trouble viewing the webinar, please call SeminarWeb support at (737) 201-2059.

Price:

• Member: $45.00
• Non-Member Member: $65.00

Continuing Education:

• 1 CE Hour, Laws & Rules, approved by the State of Ohio Board of Embalmers and Funeral Directors

Summary:

This is the third installment in a four-part continuing education series, From First Call to Final Order: A Practical Compliance Series on Ohio Board of Embalmers and Funeral Directors Enforcement, focused on regulatory enforcement by the Ohio Board of Embalmers and Funeral Directors (OBEFD).

Following Parts One and Two, this webinar examines how regulatory issues can escalate into public crises when a funeral service incident reaches traditional or social media. The session explores how to effectively manage reputational risk while a regulatory matter is active or pending.

Attendees will learn how incidents evolve into news and viral content, how to respond to print and broadcast media inquiries, and how to navigate heightened social media exposure during an investigation. The program also addresses coordinating legal, regulatory, and public messaging to minimize risk.

Participants will gain practical strategies for responding under public scrutiny, avoiding common missteps that can intensify regulatory exposure, and aligning crisis communications with ongoing board matters.

Upcoming sessions in this series (webinar format):

• The Boardroom, the Hearing, and the Aftermath: Navigating Disciplinary Action and Board Proceedings (Date TBD)

Presenter:

David A. Ingram, Esq.
OFDA General Counsel
The Ingram Firm

David is a Columbus-based attorney practicing in a range of areas such as emerging businesses and non-profit and tax-exempt organizations. He draws on his experience as the previous executive director for the Ohio Board of Embalmers and Funeral Directors to serve OFDA and its membership. He enjoys the opportunity to assist funeral service entrepreneurs and family-owned businesses in navigating compliance, licensing, risk, and the unique challenges that they face each day.